We make each piece with intention.

Because of this, we are not able to accept returns based on preference.

What we can support

We do offer exchanges or replacements in the following cases:

• The item arrives with a manufacturing defect

• The wrong item was sent

If this happens, please contact us within 7 days of delivery with:

• Your order number

• A brief description of the issue

• Clear photos, if applicable

Once reviewed, we will arrange a replacement or exchange at no additional cost.

What we cannot support

We are unable to accept returns or issue refunds for:

• Change of mind

• Incorrect size selection

• Preference on color, fit, or feel

To help you choose well, detailed size charts are provided on every product page.

We strongly encourage reviewing measurements before placing an order.

Item condition requirements

For an exchange to be approved, items must be:

• Unworn and unwashed

• Free of odors, stains, or damage

• In original condition

Items that show signs of wear cannot be accepted.

Final sale items

Items marked Final Sale are not eligible for return or exchange.

A note on intention

encouragemint pieces are created to be worn thoughtfully and kept.

This policy allows us to stay sustainable, fair, and present, without overproducing.

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